GrabFood Singapore to be integrated into main menu

By Prosyscom
In February 11, 2019
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Albeit doing well with separate apps, Grab announced today that it will integrate its standalone GrabFood into its Grab’s main app in a bid to become a super app; a term that has been repeatedly coined by the unicorn company. It will be done in the first half of this year, according to The Business Times.

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The Head of Grab Singapore, Lim Kell Jay, highlighted the advantages of having the two joined. Grab said that it targets to become the leader in order volume for food delivery app in Singapore, leveraging on its wide selection of merchants and short delivery time.

“We have been working hard to build a customer base that’s actively transacting on our main app, which is an advantage for our merchants. By our own estimates, an average user transacts 100 times a month, and the top two use cases are transport and food. This is something that the other players aren’t able to do,” Jay said.

Aside from integrating into one app, GrabFood is looking into the possibility of opening a central kitchen in the country, following rivals Foodpanda’s central kitchens in Woodlands and Mandai as well as Deliveroo’s kitchens in Katong and Lavender. Currently, the company has a kitchen in Jakarta, Indonesia, facilitating popular food merchants from outside of Jakarta.

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Currently, Grab offers free delivery on 30 orders for just S$7.99 (US$5.88) a month under the newly launched GrabClub subscription packages.

GrabFood currently has over 4,000 merchants compared to Deliveroo’s 4,500 merchants and Foodpanda’s 6,000 merchants.

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